Delete your partner account

We're sorry to see you go. Learn how to request deletion of your MOVE Partner account and associated personal data.

MOVE Partner: Service Provider Application

Developer name: Move Works

Important

  • Your account will be permanently deleted once your request is processed.
  • Your associated personal data will be removed, subject to the retention details below.
  • Account deletion is permanent and cannot be undone.

Request account deletion

Open Help in the MOVE Partner app and contact support to request account deletion. Include the phone number or email associated with your account so the team can identify it. Never share your password or verification codes.

Specify that you want to delete your partner account and associated personal data. Support may need to verify account ownership before processing your request.

What will be deleted?

  • Profile information
  • Services data
  • Bookings, subject to the retention details below
  • Notifications

Type DELETE and confirm to submit your MOVE Partner account deletion request.

Before you request deletion

  • Resolve any active bookings and outstanding payments.
  • Contact support about outstanding payouts or ongoing service jobs.
  • Save any invoices or booking details you need to keep.
  • Uninstalling the app does not delete your account.

Your data

Request deletion of your account details and associated personal data. Booking and payment records may be retained as needed for legal, tax and dispute purposes. Other data is deleted or anonymised when it is no longer required, as described in our Privacy Policy.

Need help?

See our Contact page for support guidance. For deletion of a customer account, visit the customer account deletion page.